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FAQ

Frequently Asked Questions

Shipping

What are my shipping options?

United States shipping methods and delivery ETAs:

  • USPS Priority Mail: 1-3 business days (depending on location) business days after the item ships (Standard Shipping Method)
  • FedEx Ground:  1-7 business days (depending on location) business days after the item ships
  • USPS Priority Mail Express: 1 business days (depending on location) business day after the item ships
  • FedEx Priority Overnight: 1 business day after the item ships

International shipping methods and delivery ETAs:

  • USPS Priority Mail International: 6-10 business days (depending on location) business days after the item ships 
  • USPS Priority Mail International Express: 3-5 business days (depending on location) business days after the item ships 
  • FedEx International Ground:  3-7 business days (depending on location) business days after the item ships
  • FedEx International Priority: 2  business days (depending on location) business days after the item ships
  • UPS Standard: 5-7 business days (depending on location) business day after the item ships
  • UPS Worldwide Saver: 2-3 business days (depending on location) business day after the item ships
How long will it take for my order to ship?

Please allow 24 hours for orders to be processed and shipped.

Orders placed after 2pm EST may not go out until the next business day. 

Orders made over the weekend (including holiday weekends) will not go out until the next business day.

Do you ship internationally?

Yes, we do!

Delivery ETA eligibility varies by location. Feel free to email info@beyondstretch.com  for overseas delivery options and shipping quotes and provide your full shipping address (city, state, province, country, zip/postal code) 

Please note that additional charges for shipping, duty, and taxes may apply. These fees are calculated upon import by the destination country and paid by the customer. These fees are not regulated by Beyond Stretch and are nonrefundable because they are collected by a third party. Please note if you are unwilling to pay these international fees, you will not be refunded the cost of your order.

Do you ship to PO Boxes?

Yes, we can ship to PO Boxes!

What if my product arrives damaged?

If your order arrives damaged, please submit a claim request to info@beyondstretch.com within 10 days of receiving the package. Please include your name, contact information, order number, products and quantities, and photographs/videos of damaged products or packaging if applicable.

A claim will be filed with the shipping carrier. Once approved a new order will be shipped.

Orders

Whay are the accepted payment methods?

We accept Visa, MasterCard, American Express, and Discover.

What's my order status?

Orders placed after 2 pm EST may not go out until the next business day.

Orders made over the weekend (including holiday weekends) will not go out until the next business day.

An email confirmation of the order will be sent immediately once an order is placed which will contain your order number and order details. 

Once the order is processed, tracking will be provided directly to the email used to place the order.

How do I cancel my order?

You can cancel your order on our site before you have received an electronic shipping confirmation notice by sending it to “info@beyondstretch.com ” with the following information: Name, Shipping Address, Order Number, and Reason for Cancellation.

However, if you have already received a shipping confirmation email, it will not be possible to cancel your order. In that case, you can return the product in accordance with our Return Policy.

What is the Beyond Stretch return policy?

Please refer to our store policy to view our return policy

Resync Products & Supplements

What is N-O?

N-O is a critical molecule we cannot live without, which our body naturally makes, yet nitric oxide production decreases as we age.

N-O has been given high praise with good reason. This molecule is responsible for healthy circulation, where it widens blood vessels and micro-circulation allowing oxygen and nutrients delivery to all cells. The discovery of Nitric Oxide’s effect on the cardiovascular system was awarded a Nobel Prize in 1998.

It helps regulate cardiac function and therefore it’s essential to our daily functioning.

Nitric oxide relaxes the body’s blood vessels and dilates arteries, and it promotes increased blood flow throughout our bodies. N-O and our endothelial systems have a direct relationship. The inner lining of our vessels that come in contact with blood is called the endothelium and endothelial cells help produce nitric oxide. That N-O penetrates the muscles in our arteries, not only relaxing them but also reducing inflammation and oxidative stress.

When arteries are dilated and circulation is increased, it can help regulate blood pressure in our bodies.

What is Resync?

Resync is a high-quality patent-pending athletic supplement with key natural extracts of Red Spinach, Red Beets, and Aronia Berry used to support nitric oxide levels in your body. These and other ingredients found in Resync Blends are meant to support blood flow and oxygenation which are important to daily vitality and performance.

Does Resync have any side effects or reations with any prescription drugs or medications?

Since Resync is a supplement, we always recommend that you consult with your physician prior to consumption so that your physician can guide you.

It has been noted to have the potential to decrease blood pressure. Please see our Heart Health tab for more information on this topic.

It may be helpful to note for those who already have low blood pressure, not to consume Resync on an empty stomach. 

Are Resync products 3rd party tested?

Resync uses carefully sourced quality ingredients at scientifically effective doses. Each ingredient is tested before production and the final product is testested again to ensure what’s on the label is in fact in the product.

Resync is banned substance free.

Is clumping of the powder normal?

Clumping is completely normal and does not mean that the product has deteriorated in any way.

Resync is a natural product with no artificial fillers and we do not use wetting agents to keep the products as clean as possible.

Where should you store your Resync Recovery or Collagen blend?

Resync products are recommended to be stored in a cool, dark area away from moisture. Please do not leave in your car or other areas if temperatures are above 74 degrees F.

Where can I find Resync?

Resync is currently sold directly on our website and on Amazon.com.

Resync can be found at a few local juice bars and restaurants in Palm Beach Gardens.

It is also carried in chiropractor and doctor offices, health clinics, sports facilities, gyms, and country clubs across the U.S 

To check if any locations in your area carry Resync, send an email to info@resyncproducts.com 

Is Resync vegan?

Resync Recovery Blend in both tub and sachet packaging is vegan.

Resync Collagen blend is not vegan.

Does Resync contain any allergens?

No.

Resync does not contain any allergens and/or is not manufactured in a facility that processes, handles, or produces products with any allergens including soy, dairy, eggs, shellfish, fish, tree nuts, wheat, peanuts, which are the 8 allergens on the FDA list.

Is Resync sage for expecting and breatfeeding moms?

Like with any other supplements, it is recommended to speak to your doctor prior to consumption.

Is Resync safe for children?

The ingredients in Resync are considered to be safe for consumption. We recommend that children take one serving a day, whereas adults can take up to two.

If you are still not sure if Resync is right for your child, consult with your pediatrician.

 

Where can I get more information, studies and facts on N-O and collagen?

There’s a wealth of information about Nitric Oxide & Collagen available at www.ResyncProducts.com. Feel free to email  info@ResyncProducts.com for any further questions.

More on Resync Recovery...

When is the best time to take Resync Recovery?

We recommend taking Resync any time during the day if you are not participating in any athletic event.

If you are an athlete and you want an energy boost, we recommend taking it 60-90 minutes before your event.

If you want to use Resync for recovery purposes, take it 30-90 minutes after.

What can I mix Resync Recovery with?

A single serving of Resync can be taken with 8-16oz of water or any other beverage of your choice. It mixes well with protein and it can be a great addition to snacks as well. Make sure to stir it well.

Can I consume Resync Recovery on an off day?

Yes, you can.  The best results are seen with consistent daily consumption.

 Can I take Resync if I don’t exercise?

Yes.

We invite everyone to close the gap between tired and refreshed to support recovery from all-day activities and performance on a daily basis.

Resync helps people live healthier lives.

More on Resync Premium Collagen Peptides...

What is the source of collagen used?

Resync contains Types I & III hydrolyzed collagen peptides derived from a bovine source.

When should you take Resync Collagen?

Resync Collagen can be taken in the morning which is when your body is at its peak for collagen synthesis. You can also take it one hour before or post physical activity to aid in the regeneration of your connective tissue system.

How should I take Resync Collagen?

Resync Collagen is typically taken with 12-16 fl oz of water. you can mix it with hot, cold, or room temperature water. Keep in mind that it is more easily mixed with room temperature or hot water. If you mix it with cold water, please mix/shake well to avoid any clumping.

You can easily add a scoop to a smoothie, baked goods, or other recipes instead of just water! Visit our nutrition and recipes page for delicious healthy recipes.

Can collagen peptides help support weight management?

Yes, they can!

Collagen peptides, just like other proteins, are essential for a balanced diet. They decrease appetite and lower the risk of food cravings, which in turn supports consistent blood sugar levels and helps to maintain concentration and performance for a longer period of time.

In combination with strength training, they also support lean muscle mass, which in turn burns significantly more calories and fat.

Can I take Resync Collagen on top of Resync Recovery Blend?

Absolutely! In fact, for the best effect, we recommend taking Resync Collagen in the morning and Resync Recovery Blend in the evening.

Online Programs & Courses

What if I need to cancel my monthly subscription?

You can always cancel your recurring subscription at any time. Canceling your membership can be done through your account on the website at any time. 

Please note that for the discounted Semi-Yearly and Yearly membership options, the refund for the portion of the program not used will be calculated using the regular price of the membership, $29.99, to cover the used months of the program. 

Example: If you purchased a six months membership program for $89.94 in January. But you want to cancel his membership after two months. You will be responsible for January and February at the regular price of $29.99 for a total of $59.98. The refunded amount by Beyond Stretch to you will be $29.96. This refund will be processed to the original payment method. 

If there is no remaining amount after covering the used months, Beyond Stretch will not owe you a refund.

You must cancel your account 24 hours in advance to avoid auto-renew for the next period.

I have a pre-existing medical condition. Is it ok for me to use Beyond Stretch products and programs?

If you have ANY pre-existing medical conditions, you should always discuss them with your medical doctor or any other health professional who is assisting you. Beyond Stretch is unable to evaluate and make any decisions on your behalf.

Are the online programs ok to do during pregnancy?

Not all of the online videos are appropriate during pregnancy. We highly recommend that you consult your doctor before starting any new exercise program while pregnant. Next, we suggest that you consider using Core Boot and its components as part of your postpartum recovery. 

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Core Boot & Components

How often should I do a Core Boot routine?

It will depend on your goals.

For example: If you would like to use Core Boot to release tension in your feet every morning, you will use it for 5-10 minutes as part of your morning routine. If you decide to use Core Boot to improve your balance, it is recommended to use it three times a week as instructed in the online program. 

You can also use Core Boot individual components as part of your daily home workout routine.

How much weight can the Beyond Stretch Myofascial Balls hold?

One Beyond Stretch myofascial ball holds up to 250lbs.

Two balls can withstand up to 500lbs together.

How can I add extra air to the Beyond Stretch Myofascial Release Balls?

Before we ship every order the Beyond Stretch team adds the recommended amount of air to each ball.

Regardless, if the ball gets too flat over time, check our store to purchase the pump.

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I am allergic to latex, is it ok to use Beyond Stretch Myofascial Balls and the Resistance Straps?

Beyond Stretch Myofascial Balls are made of natural latex rubber. If you have a serious allergy to latex we recommend you not use the Therapy Balls.

If you have a mild allergy to latex you could most likely use them as long as they are not in direct contact with your skin, but rather used with a layer of clothing between you and your skin.

As with any medical condition, however, we highly recommend you consult with your doctor before use.

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Can I use Core boot and it's components during pregnancy?

Not all of the online videos are appropriate during pregnancy. We highly recommend that you consult your doctor before starting any new exercise program while pregnant. Next, we suggest that you consider using Core Boot and its components as part of your postpartum recovery. 

Why do I sometimes start to feel new aches and pains in my body when using Core Boot and using the online videos??

Unused muscles and connective tissues often can provide pain signals as their first response. At first, these tissues can be resistant to change. Please be patient, and the pain may diminish over time. You may also experience soreness after the first initial days of using Core Boot. Your body is learning to adapt to new healthy loading patterns.

If you are not used to approaching your body in this way, give yourself time to adapt and to evolve.

However, if the pain continues, we recommend stopping the routines and seeing your doctor to be sure there is no underlying issue. For medical conditions please refer to our return policy. 

Should I use socks when wearing the Core Boot?

You can wear socks while using Core Boot, especially if your feet are sensitive to the Beyond Stretch Myofascial Release Balls’bumpy surface at first. Hopefully, within time, you will build resistance and eventually use Core Boot barefoot. 

What size of the Core Boot should I order?

Please refer here to our shoe size chart. If you still need assistance, please email or call us for any additional help.

How should I clean the Beyond Stretch Myofascial Release Balls?

The best way to keep your Beyond Stretch Myofascial Release Balls clean is to wipe them gently with a slightly moist towel and then do another wipe with a dry towel to regain its grip. Never submerge the balls in water. For long-term cleaning and disinfecting we recommend disinfecting spray. Please be sure your Beyond Stretch Myofascial Release Balls are fully dry before use. 

Can I wash the Core Boot by itself?

Yes you can! Please refer to the tag in the Core Boot care and washing instructions.

How do I put the Core Boot on?

After purchasing your Core Boot, in the video gallery, you will find a step-by-step video on how to put the Core Boot on.